Once your order has been shipped, it can no longer be canceled. Orders canceled beyond 24 hours after payment confirmation will be eligible for a partial refund consisting of full shipping cost and 60% of the product purchase price. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund. Q: How do i change or cancel an order?Ī: We know how important your order is, so we aim to fulfill orders as quickly as possible. If you are without an account, you can use the email address and order number via the website "Customer Service-Track Order" to check the tracking information. If you have an account, the tracking number and website can also be found in the Order Status History in Account-My Orders. Just go to the carrier's website and use the tracking number to track your package. Q: How to Track the Package?Ī: Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. The actual order processing time is subject to the instructions on each product page. Q: How long until my order will ship?Ī: We usually ship all orders within 2-5 business days of confirmed payment. We accept Visa, MasterCard, Discover, and American Express credit cards. If you don't like our knobs in any reason, we would replacement or refund for you! Money back guarantee!Ī: We offer several payment options for your convenience. And each knob wrapped individually to prevent any scratches.Matched standard 1'' screw.If you need longer screw,please contact us!
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